Bought my first piece from here and it arrived with only a slight crack on the mouthpiece. I contacted Holly and she sent me a new piece but due to the one i bought was low in stock she upgraded me to a newer model and gave me a carb cap as well.... in addition to the awesome mat she included in the first place.... Definitely would recommend!
Mistakes happen and this place makes it right - Which says a lot in today's world!!!
BJ Mekk, thanks for sharing your recent experience. USPS can be brutal sometimes, and we're always there for the customer to make things right in that type of situation. Thanks for being patient and letting Holly take care of it for you. We appreciate your business!
Second time ordering. Their customer service is 100%. I ordered an attachment and the they reached out to verify it was ordering the correct mm size, which i p
Selected the wrong size and the representative corrected it and they sent my glass off! Will order more!
Hunter, we appreciate you sharing! We do our best to ensure our customers have the best experience possible. Thanks for your business.
No instructions on how to put together. This would be helpful for someone who has never used something like this. Other than that it seems like a great little kit.
Samantha, we agree with you, some tips on how to assemble it as it appears in the product images would be helpful for new users. We're going to add some tips about the assembly to the product page today (e.g. hold the pieces at an angle towards the hole in the silicone you are installing the piece into, push and get one spot started to roll the piece in as you continue to push them together). In the near future, we'll include a brief leaflet within the product too. We appreciate your patronage, solid suggestion, and feedback on this kit. Thanks Samantha!
Awsome
Thanks, Louis, we appreciate it!
I looooove this battery! This is only the 2nd one I've ever bought, and so far it's the best. I really like the fact that it was a little info screen so I can see the voltage and how many puffs I've taken.
Bianca, thanks for the feedback! We appreciate your business and review.